Terms of Use

1. Interpretation and Definitions

The words with an initial capital letter have the meanings defined below. These definitions apply whether they appear in the singular or the plural.

• "Company" (referred to as "we", "us" or "our") means Interview Helper, ul. Wincentego Rzymowskiego 34, 02-697 Warszawa, Poland, which operates the Service.
• "Seller" means ИП Табунов, ИНН 773379585100, the merchant of record who sells Paid Access, issues your receipt and pays any refund.
• "Service" means the Interview Helper website, web dashboard and desktop applications, taken together.
• "Website" means interview-helper.org.
• "Account" means the unique account created for you to access the Service.
• "Paid Access" means a one-time purchase of access to the Service for a fixed period, or for an unlimited period where offered.
• "Order" means your request to buy Paid Access.
• "Your Content" means the CVs, documents and other material you upload to the Service.
• "You" means the individual using the Service, or the entity on whose behalf that individual uses it.

2. Acknowledgment

These are the Terms of Use governing the use of the Service and the agreement that operates between you and the Company. They set out the rights and obligations of all users.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By creating an Account or using the Service, you agree to be bound by them. If you disagree with any part, you may not use the Service.

You must be at least 16 years old, and old enough to form a binding contract in your country, to use the Service. By using it, you confirm that you meet these requirements and that the information you provide is accurate.

Your use of the Service is also conditioned on your acceptance of our Privacy Policy, at interview-helper.org/privacy, which describes how we collect, use and protect your personal information.

3. Placing Orders for Paid Access

You may buy Paid Access through the payment page linked from the Service. By placing an Order you warrant that you are legally capable of entering into a binding contract.

To place an Order you supply your email address and your payment details. You warrant that you are entitled to use the payment method you provide and that the information you give is true, correct and complete. By submitting it you allow us to pass it to the payment provider so that your Order can be completed.

The contract for Paid Access is between you and the Seller. The Company operates the Service and enables your access once the payment is confirmed.

• We may refuse or cancel an Order at any time — for example where a plan is unavailable, where there was an error in its description or price, or where we suspect a fraudulent or unauthorised transaction.
• If an Order is cancelled after payment, the amount you paid is refunded in full.
• Buy only through the Website. We are not responsible for a purchase made through any other channel claiming to sell access to the Service.

Paid Access you have bought can be cancelled or refunded only in accordance with these Terms and the Refund & Cancellation Policy at interview-helper.org/refund.

4. Availability, Errors and Inaccuracies

We update the plans, features and prices shown on the Service on an ongoing basis. Despite our efforts, that information may be inaccurate, incomplete or out of date, and a plan or feature may be delayed or unavailable.

We may change or update information, and correct errors, inaccuracies or omissions, at any time without prior notice. If a plan was displayed at an incorrect price, we may cancel the Order and refund what you paid.

5. Prices Policy

All prices are shown and charged in euros (EUR). The price shown next to a plan on the Website is the price you pay for that plan.

Any taxes that apply are shown at checkout before you confirm the payment. If your card is denominated in another currency, your bank sets the exchange rate and may add its own fee; those amounts are set by your bank and are not part of the price we charge.

We may change prices at any time before you place an Order. A price change never affects an Order you have already paid for.

6. Payments

Payment is taken as a single charge at the time of purchase, on a payment page hosted and operated by Stripe.

• The Seller, ИП Табунов (ИНН 773379585100), is the merchant of record. It appears on your receipt, and the charge on your bank statement may show a trading name you do not immediately recognise. If a charge looks unfamiliar, contact us before disputing it with your bank.
• Card details are entered on Stripe's own page and never reach our servers. Stripe is certified to PCI DSS Level 1, the highest level of card-data security certification.
• The payment methods available to you are shown on the payment page before you pay.
• You warrant that you are authorised to use the payment method you provide.
• If the payment is declined or cannot be taken, the Order is cancelled and no access is enabled.

7. Delivery and Activation

Paid Access is a digital service. There is nothing to ship and no delivery charge.

After payment we enable Paid Access on the Account registered to the email address used at checkout. Activation is performed by hand, normally within one business day, and we email you once it is live. If you do not have an Account yet, create one with that same email address so the payment can be matched to it.

If your access has not been enabled after one business day, contact us at aiinterviewhelper@gmail.com with the payment reference from your receipt and we will resolve it.

8. No Subscription and Auto-Renewal

Paid Access is a one-time purchase of a fixed access period. It is not a subscription.

• Nothing renews automatically and no recurring payment is set up.
• You will not be charged again unless you choose to place a new Order.
• Your access ends when the period you paid for ends.

Because there is no recurring payment, there is nothing to cancel. The next section explains how refunds work and how to stop using the Service.

9. Refunds and Cancellation

Our Refund & Cancellation Policy, at interview-helper.org/refund, forms part of these Terms and explains in full when and how you can get your money back.

In summary: we offer a 14-day money-back guarantee on a first purchase of Paid Access, refunded to the original payment method. Separately, if you are a consumer in the EU, the EEA or the UK you have a statutory right of withdrawal — but because Paid Access is digital content we begin supplying as soon as we activate your access — normally within one business day — you expressly request that performance begin at checkout and acknowledge that the statutory right is lost once the service has been fully performed.

You can stop using the Service and delete your Account at any time. Deleting your Account does not by itself trigger a refund.

10. Free Trial

We may offer a limited free trial — currently 45 minutes of session time in total for an Account, not per month. No payment method is required to use it.

Trial features and limits may change, and we may withdraw a trial at any time. One trial is intended per user; we may restrict trials we believe are being abused.

11. Promotions

Any discount, promotional price or offer is valid only as displayed on the Website at the time you place your Order, may be governed by rules separate from these Terms, and may be withdrawn or changed at any time.

If the rules of a promotion conflict with these Terms, the rules of that promotion apply to it.

12. User Accounts

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly at aiinterviewhelper@gmail.com if you suspect unauthorized use. We may suspend or terminate accounts that violate these Terms.

13. The Service and Your Content

Interview Helper is a tool that helps you prepare for and practice interviews by transcribing questions and generating suggested practice answers, including support for coding questions, and by tailoring answers to documents you upload. The Service is provided to assist your preparation; the words you speak and the decisions you make in any interview remain entirely your own.

You retain ownership of the CVs, documents, and other content you upload ("Your Content"). You grant us a limited license to host, process, and use Your Content solely to operate and provide the Service to you, including generating tailored answers. You are responsible for ensuring you have the right to upload and use Your Content.

14. Content Restrictions

You are solely responsible for the material you upload and for all activity under your account, whether it is you or someone else using your account.

Your uploads are private to your account. We do not publish them and we do not make them available to other users of the Service. You must not upload material that:

• is unlawful, or promotes unlawful activity;
• infringes the copyright, trademark, trade secret, privacy, publicity or other rights of anyone else — including a CV, portfolio or work sample that is not yours to use;
• contains confidential information belonging to an employer, client or third party that you are not permitted to share;
• impersonates any person or organisation, including us;
• is knowingly false or misleading about your identity, qualifications or experience;
• contains viruses, malware, or anything else designed to disrupt, damage or gain unauthorised access to software, hardware or data.

We may, but are not obliged to, review uploaded material, and we may refuse or remove anything that breaches these Terms and limit or withdraw access to the Service where it happens.

15. Content Backups

We back up account data as part of running the Service, but we do not guarantee that content will never be lost or corrupted. Backups can fail, and material that was already damaged before a backup will still be damaged in it.

We will help troubleshoot backup problems we know about, but we accept no liability for the integrity of your uploads or for a failure to restore them. Keep your own copy of any CV or document that matters to you — do not rely on the Service as your only copy.

16. Copyright Policy

We respect other people's intellectual property, and we respond to claims that material on the Service infringes a copyright or another intellectual property right.

If you own a copyright, or are authorised to act for the owner, and you believe your work has been used on the Service in a way that infringes it, send a written notice to aiinterviewhelper@gmail.com containing:

• an electronic or physical signature of the person authorised to act for the copyright owner;
• a description of the copyrighted work you say has been infringed, and where the original can be found;
• enough detail for us to locate the material you say is infringing;
• your address, telephone number and email address;
• a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law;
• a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf.

We decide what action to take on a notice at our discretion, which may include removing the material. You may be liable for damages, including costs and legal fees, if you misrepresent that material infringes your copyright. These notice requirements follow the US Digital Millennium Copyright Act (17 U.S.C. §512(c)(3)).

17. Acceptable and Responsible Use

You are solely responsible for how you use the Service. You agree that you will:

• Comply with all applicable laws and regulations.
• Comply with the rules, terms, and policies of any interview, employer, educational institution, examination, or third-party platform you participate in, including any rules about outside assistance.
• Not use the Service to cheat on, gain an unfair advantage in, or misrepresent yourself during any assessment where doing so is prohibited.
• Not use the Service for any unlawful, deceptive, harassing, or harmful purpose.
• Not upload content you do not have the right to use, or that infringes the rights of others.
• Not attempt to reverse engineer, disrupt, overload, or gain unauthorized access to the Service.

You acknowledge that some employers, platforms, and examinations prohibit assistance tools, and that using the Service in those settings may breach their rules. Deciding whether and how to use the Service in any given interview is your responsibility, and you accept any resulting consequences.

18. Intellectual Property

The Service, including its software, design, and branding, is owned by Interview Helper and protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, distribute, sell, or create derivative works from the Service except as permitted by law.

19. Your Feedback to Us

You assign all rights, title and interest in any feedback, suggestions, ideas or other information you give us about the Service to the Company. If that assignment is not effective in your jurisdiction, you grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and licence to use, reproduce and exploit that feedback without restriction and without compensation to you.

20. Links to Other Websites and Third-Party Services

The Service relies on, and may link to, third-party services such as authentication, hosting, storage, email, payment, and AI providers, as well as the video and interview platforms you use it alongside. We are not responsible for third-party services, and your use of them is governed by their own terms.

The Service may also contain links to third-party websites or services that we do not own or control. We have no control over, and assume no responsibility for, their content, privacy policies or practices, and we strongly advise you to read the terms and the privacy policy of any third-party site you visit.

21. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or use the Service in a way that may cause harm or legal risk. Provisions that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

22. Limitation of Liability

To the fullest extent permitted by law, Interview Helper and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of opportunity, employment, data, or profits, arising from your use of (or inability to use) the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

23. "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or available on any particular platform, nor that using it will result in passing an interview, receiving a job offer, or any other outcome. Any answers or code the Service suggests may be inaccurate or incomplete, and you are responsible for reviewing them before relying on them.

24. Indemnification

You agree to indemnify and hold harmless Interview Helper and its operators from any claims, losses, or expenses arising out of your use of the Service, Your Content, or your breach of these Terms or of any third party's rules or rights.

25. Governing Law

These Terms and your use of the Service are governed by the laws of Poland, excluding its conflict-of-laws rules. Your use of the Service may also be subject to other local, national or international laws.

26. Disputes Resolution

If you have any concern or dispute about the Service, you agree to try to resolve it informally first by contacting us at aiinterviewhelper@gmail.com. We aim to reply within two business days.

If it cannot be resolved that way, the dispute will be subject to the courts of Poland, unless mandatory law in your country of residence gives you the right to bring proceedings elsewhere.

27. For European Union (EU) Users

If you are a consumer resident in the European Union, you benefit from any mandatory provisions of the law of the country in which you reside. Nothing in these Terms affects those rights.

You may also raise a complaint with the consumer protection authority or an alternative dispute resolution body in your country of residence.

28. United States Legal Compliance and Export Restrictions

You represent and warrant that you are not located in a country subject to a government embargo or designated as a "terrorist supporting" country, and that you are not listed on any government list of prohibited or restricted parties.

You agree to comply with all applicable export and sanctions laws when using the Service, and not to make the Service available to anyone barred from receiving it under those laws.

29. Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, it will be changed and interpreted to accomplish its objective as far as possible under applicable law, and the remaining provisions will continue in full force.

A failure to exercise a right, or to require performance of an obligation, under these Terms does not affect our ability to exercise it later, and a waiver of one breach does not waive any later breach.

30. Translation Interpretation

These Terms are also made available in German on the Service. You agree that the original English text prevails in the event of a dispute about their interpretation.

31. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you. Your continued use of the Service after the changes take effect means you accept the revised Terms.

32. Contact Us

Questions about these Terms? Contact us at aiinterviewhelper@gmail.com or by mail at Interview Helper, ul. Wincentego Rzymowskiego 34, 02-697 Warszawa, Poland.

Seller and merchant of record for Paid Access: ИП Табунов, ИНН 773379585100. Full registration details are available on request at aiinterviewhelper@gmail.com.